Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Terry Bilbrey

Terry Bilbrey

June 3, 2026

5  out of  5
rating by Terry Bilbrey
"Tyler was very helpful. He was fast and efficient. Thank You"
We responded:
"Thanks for the kind words, Terry! We’re happy to hear Paige was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Profile photo of Cheryl alijha

Cheryl alijha

June 2, 2026

5  out of  5
rating by Cheryl alijha
"She was so helpful and so friendly"
We responded:
"Thank you, Cheryl! I'm happy to hear that you found our service helpful and friendly. We always aim to make your experience a positive one. Let us know if we can help with anything else!"
Profile photo of Idelle Crossley

Idelle Crossley

June 1, 2026

5  out of  5
rating by Idelle Crossley
"Your agent Trish was very polite and extremely helpful. Great personality 😊"
We responded:
"Thank you, Idelle, for your wonderful feedback! I'm happy to hear that Trish made such a positive impression with her politeness and helpfulness. Her great personality truly shines through in her work. If you have any more questions, feel free to reach out to our office anytime!"
Profile photo of Angie angie l

Angie angie l

June 1, 2026

5  out of  5
rating by Angie angie l
"Trishwas great with helping me process my auto insurance bill"
We responded:
"Angie, thank you for your wonderful review! I'm so happy to hear that Paige was able to assist you with your billing issue promptly. We truly appreciate your kind words and are grateful to have Paige on our team. If you need any further assistance, please don't hesitate to reach out. - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
Profile photo of Copeland Butler

Copeland Butler

May 29, 2026

5  out of  5
rating by Copeland Butler
"Had a great experience with Tyler (my agent). Didn’t make the process hard to swap my insurance from state to a new state. No complaints across the board"
We responded:
"Copeland, thank you for taking the time to leave us a review! I'm happy to hear that Tyler made your transition to a new state smooth and hassle-free. We appreciate your feedback and are glad you had a great experience. Let us know if we can help with anything else!"
Profile photo of James Ghents

James Ghents

May 28, 2026

5  out of  5
rating by James Ghents
"We have been State Farm customers for many years. Trish is our "Go To" for any questions or concerns. She is professional, courteous, and "will get you an answer"! Can't think of working with anyone else! Well Done, Trish!"
We responded:
"Thank you, James! I'm really happy to hear that Trish has been such a great help to you over the years. We appreciate your loyalty and are glad to have you with us. Don't hesitate to reach out if you need anything!"
Profile photo of Jackie Combee

Jackie Combee

May 27, 2026

5  out of  5
rating by Jackie Combee
"I got the pleasure of working with Paige. She is one of the most helpful and kind agents i have had. She awnsered all of my questions and adressed all of my concerns. I know exactly what all my coverage is and how it all means. Ty for excellent customer service!!"
We responded:
"Thank you, Jackie! I'm glad you had such a positive experience with our office. It's wonderful to know you feel informed and confident about your coverage. We appreciate your support!"
Profile photo of Rick King

Rick King

May 23, 2026

5  out of  5
rating by Rick King
"Paige did a great job of helping me transfer my insurance from Alabama to Mississippi."
We responded:
"Hey Rick, thank you for taking the time to leave us a review! I'm happy to hear that Paige was able to assist you with transferring your insurance smoothly. We always aim to make transitions as easy as possible for our customers. Let us know if we can help with anything else!"
Profile photo of Allison Hunter

Allison Hunter

May 22, 2026

5  out of  5
rating by Allison Hunter
"Paige is the best! I was sitting at the dealership needing immediate insurance for my new car. She handled everything incredibly fast and emailed my new insurance cards on the spot. Excellent and efficient. Thank you, Paige!"
We responded:
"Thank you, Allison, for sharing your experience! I'm happy to hear that Tyler was patient and helpful in finding the right insurance package for you. It's great to know he provided you with several options to meet your needs. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Terri Tyler

Terri Tyler

May 21, 2026

5  out of  5
rating by Terri Tyler
"I have been with Jake Jacobs State Farm for years. Awesome customer service! Paige goes out her way to make sure everything is good. Love this company."
We responded:
"Thank you, Terri! I'm happy to hear that you've had such a positive experience with our office over the years. It's great to know that Paige has been so helpful in ensuring everything is taken care of for you. We appreciate your loyalty and support!"
Profile photo of Corie Haskins

Corie Haskins

May 20, 2026

5  out of  5
rating by Corie Haskins
"Trish Aloi is the best agent I have ever met in my life. I have been with State Farm since I was a teenager. She takes care of problems immediately. I'm 73 years old. And have always been with State Farm. Would not go to any one else. Michael L Haskins and Corina J Haskins. Thank you"
We responded:
"Thank you, Corie! I'm really happy to hear that Trish has been able to assist you so well over the years. It's wonderful to know that you've had such a positive experience with our office. We truly appreciate your loyalty and support. Thanks for choosing us."
Profile photo of Anton Cooper

Anton Cooper

May 20, 2026

5  out of  5
rating by Anton Cooper
"State Farm has been a part of my family for decades beginning with my Great Aunt Mary and now I am carrying the legacy. The team is wonderful and I cannot say enough about Paige and the help she’s provided me. Thank you so much! She continues to amaze me with her wealth of knowledge. Cannot thank her enough for her subject matter expertise."
Profile photo of Farrukh Usman

Farrukh Usman

May 20, 2026

5  out of  5
rating by Farrukh Usman
"They are good in customer dealing and friendly."
We responded:
"Thank you, Farrukh! I'm happy to hear that you found our customer service friendly and effective. We appreciate your feedback and are always here to assist with any insurance needs you may have. Thanks for choosing us!"
Profile photo of Elite Sports

Elite Sports

May 15, 2026

5  out of  5
rating by Elite Sports
"I spoke to Trish today at Jake Jacobs State Farm and she was just a delightful voice at the end of a long busy week. She was so helpful in getting the information that I needed in a quick and professional manner. It is so nice to just hear a friendly voice in a frantic world. Thank You for your kindness and professionalism. --Crystal"
We responded:
"Thank you, Crystal! I'm so happy to hear that Trish made your experience a pleasant one. We strive to provide friendly and professional service, and it's great to know we succeeded. If there's anything else you need, don't hesitate to reach out!"
Profile photo of Sylvia Conine

Sylvia Conine

May 15, 2026

5  out of  5
rating by Sylvia Conine
"Trish is fantastic. She is always so helpful and very professional ."
We responded:
"Hey, Sylvia! Thank you for taking the time to share this about Trish. She truly enjoys helping others, and we appreciate you recognizing her professionalism and helpful service."
Profile photo of Cory Bateaste

Cory Bateaste

May 14, 2026

5  out of  5
rating by Cory Bateaste
"Great service"
We responded:
"Thank you, Cory! I'm happy you had a great experience with our service. If you ever need anything else, feel free to reach out!"
Profile photo of Shonique Lett

Shonique Lett

May 12, 2026

5  out of  5
rating by Shonique Lett
"Ms Patricia Aloi has the best customer service ever. She does her best to meet your needs. She is awesome!!"
We responded:
"Thank you, Shonique, for the fantastic rating! I'm happy to know you had a positive experience with our office. If you ever have questions or need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Jim March Simpson

Jim March Simpson

May 11, 2026

5  out of  5
rating by Jim March Simpson
"Trish is the main one you'll talk to. That's a good thing. She knows how to tune your situation to your needs."
We responded:
"Thank you, Jim! I'm happy to hear that Trish has been able to tailor solutions to fit your needs. Our team is dedicated to providing personalized service, and it's great to know that Trish is making a positive impact. If you ever need anything else, feel free to reach out!"
Profile photo of Jolene Bui

Jolene Bui

May 11, 2026

5  out of  5
rating by Jolene Bui
"Trish was amazing on helping me with some last minute documentations I need! She was very communitive and fast, would reccomend"
We responded:
"Thank you for your review, Jolene! I'm glad to hear that Trish provided you with such efficient and communicative service. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of earnest mann

earnest mann

May 11, 2026

5  out of  5
rating by earnest mann
"Great service from Susan Paige!"
We responded:
"Hi Earnest, Susan will be delighted to know you appreciated her service! We're grateful for your feedback and happy to have her on our team. If you need any further assistance, feel free to reach out. - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
Profile photo of Joshua Thompson

Joshua Thompson

May 8, 2026

5  out of  5
rating by Joshua Thompson
"Trish was very helpful and great! Great service."
Profile photo of Reubenkll0 Jackson

Reubenkll0 Jackson

May 4, 2026

5  out of  5
rating by Reubenkll0 Jackson
"Great experience with Trish"
We responded:
"Thank you, Reuben! I'm happy to hear about your great experience with Trish. Our team is dedicated to providing excellent service, and it's wonderful to know Trish made a positive impact. If you need anything else, feel free to reach out!"
Profile photo of Casey Calhoun

Casey Calhoun

May 4, 2026

5  out of  5
rating by Casey Calhoun
"I initially received a call by mistake, but when I returned it to ask about switching my auto insurance back to State Farm, I had a great experience. Tyler assisted me and truly exceeded my expectations. He was able to reduce my monthly premium by more than half and answered all of my questions clearly and confidently. I really appreciate the time and patience he showed throughout the process. I’m very happy with my decision to move all of my auto insurance back to State Farm."
We responded:
"Thank you, Casey, for sharing your experience! I'm glad to hear that Tyler was able to assist you so effectively and help reduce your monthly premium. It's wonderful to know that you're satisfied with your decision to return to State Farm. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Bradley Hall

Bradley Hall

May 3, 2026

5  out of  5
rating by Bradley Hall
"Tyler is a very helpful person and got everything I needed to know"
We responded:
"Thank you, Bradley! I'm happy to hear that Tyler was able to assist you effectively. Our team is dedicated to providing the best service possible. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Kalliyah webb

Kalliyah webb

May 3, 2026

5  out of  5
rating by Kalliyah webb
"Tyler was a big help!"
We responded:
"Thank you, Kalliyah! I'm happy to hear that Tyler was able to assist you effectively. Our team is always here to support you with your insurance needs. Let us know if there's anything else we can do for you!"