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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dreama Hageman

October 1, 2026

5  out of  5
rating by Dreama Hageman
"Trish is always so helpful. Calls us back in a timely manner and makes sure whatever issue we have is resolved quickly"
We responded:
"Thank you, Dreama, for sharing your experience! I'm happy to hear that Paige was able to assist you efficiently with your claim. We appreciate your feedback!"
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Emanuel Oatis

October 1, 2026

5  out of  5
rating by Emanuel Oatis
"Paige, always have a positive attitude. She's always here to help me with any issues I may have. Even if I'm not able to reach her right then, she always calls me back. Thanks for all the help you have given my family through the years."
We responded:
"Thank you for the review, Emanuel! We’re so glad you have chosen to trust Jake Jacobs State Farm Insurance Agency with your insurance needs."
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John

October 1, 2026

5  out of  5
rating by John
"Paige is vey nice person and very kind and helpful with us get our auto insurance she also helped us restate our car insurance"
We responded:
"Thank you, John! I'm happy to know you had a positive experience getting your insurance. We appreciate your feedback and are always here to help. Feel free to reach out if you need anything else!"
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Tyler

September 30, 2026

5  out of  5
rating by Tyler
"Great job!!!"
We responded:
"Tyler, thank you for the 5 stars! I'm happy to know you had a great experience with us. We're always here if you need anything else!"
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Justin Sanderideg

September 30, 2026

5  out of  5
rating by Justin Sanderideg
"Awesome job by Mr. Tyler!!"
We responded:
"Thank you, Justin, for your wonderful feedback! I'm glad to hear that Tyler provided tremendous service. Our team is dedicated to delivering exceptional experiences, and it's great to know Tyler made a positive impact. If you have any questions or need further assistance, feel free to reach out!"
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Jasmine .W

September 23, 2026

5  out of  5
rating by Jasmine .W
"Great Company to be with! I love my agent and his group!"
We responded:
"Jasmine, thank you for taking the time to leave us a review! I'm happy to hear that you're enjoying your experience with our team. We appreciate having you with us. Let us know if we can help with anything else!"
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Rachel DiMauro Carson

September 22, 2026

5  out of  5
rating by Rachel DiMauro Carson
"Trish is always so helpful and friendly! She makes dealing with insurance so much easier and is always quick to answer my questions and help however she can. I really appreciate her!"
We responded:
"Thank you, Rachel! I'm glad to hear that Trish has been able to make your experience with insurance more manageable and enjoyable. We appreciate your kind words and are always here to assist you. Feel free to reach out if you need anything else!"
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Ronnie Emerson

September 21, 2026

5  out of  5
rating by Ronnie Emerson
"Paige was quick and amazing ...."
We responded:
"Thank you, Ronnie! I'm glad to hear that Paige was able to assist you quickly and effectively. We strive to provide excellent service, and it's great to know we met your expectations. Let us know if we can help with anything else!"
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Yolanda Tabb

September 21, 2026

5  out of  5
rating by Yolanda Tabb
"What can I say about Susan (Paige) at State Farm!!!! My husband has been working with her and Jake for years. I came to know them through him and they have became like family. We carry separate insurance providers because I'm in a different state.

Even though these rates keep going up, it's more of a family thing for us. Their rates are competitive and affordable and if they can find a way to lower your cost, they will. Susan is very friendly, professional, attentive, and responsive. No matter the time, she quickly responds. I couldn't ask for a better agent. They keep us informed of policy changes and hopefully they will contact us in the near future to give us good news that the MS State Insurance Commissioner has given approval to lower rates. Don't see it happening, but wishful thinking."
We responded:
"Thank you for the wonderful review, Yolanda! We appreciate you so much and we're glad we have the opportunity to help you with your insurance needs. We're always here for you and we're happy to have you as part of our family!"
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Debra Lancon

September 16, 2026

5  out of  5
rating by Debra Lancon
"Trish Aloi was extremely helpful. She was very informative and had a great attitude while answering my questions."
We responded:
"Thank you, Debra! I'm happy to hear that Trish was able to assist you with her informative approach and positive attitude. We strive to provide the best service possible, and it's great to know we hit the mark. Feel free to reach out if you need anything else!"
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Roxanne Barringer

September 16, 2026

5  out of  5
rating by Roxanne Barringer
"All of the staff are great, but Trish is the best! I always hang up the phone happier and satisfied with the service, no matter what the issue is. In this age of AI and press # until your head explodes, it’s so refreshing to be assisted by friendly, kind, and always helpful live humans. Thank you “Jake” and staff for your top-notch customer service and keeping it “real”."
We responded:
"Thank you, Roxanne! I'm really happy to hear that Trish and the rest of our team have made your experiences with us so positive. We strive to provide the kind of personal service that makes a difference, and it's great to know we're hitting the mark for you. We appreciate your support!"
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Shane Sandridge

September 15, 2026

5  out of  5
rating by Shane Sandridge
"Ms. Paige is a very helpful agent..She is very nice and has a wonderful personality. She is very professional and dedicated to my needs."
We responded:
"Thank you, Shane! I'm glad to hear that Paige has been so helpful and professional in meeting your needs. We appreciate your feedback and are here to assist you anytime. Let us know if we can help with anything else!"
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Rodger Meinzinger

September 10, 2026

5  out of  5
rating by Rodger Meinzinger
"Spoke with Paige regarding adding an umbrella policy and transferring our auto coverage to her. Paige was She was EXTREMELY knowledgeable and customer focused. She educated me on so many aspects of policy specifics I never knew about. It was a PLEASURE talking with Paige and I was happy to transfer my business. Thank You Paige !!!"
We responded:
"Rodger, I'm thrilled you had such a positive experience with Paige! We're pleased to hear she provided you with knowledgeable and customer-focused service for your new residence policy. Thank you for choosing our office for your insurance needs. We're here for you anytime you need assistance! - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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Regina Bradley

September 10, 2026

5  out of  5
rating by Regina Bradley
"Trish Aloi at Jake Jacobs State Farm provides outstanding customer service! She is professional, knowledgeable, and genuinely cares about helping her customers find the right insurance coverage. Trish is always friendly, responsive, and willing to go the extra mile. I highly recommend her!"
We responded:
"Thank you, Regina! I'm so happy to hear about your positive experience with Trish. She truly is dedicated to providing excellent service and making sure our customers have the right coverage. We appreciate your recommendation and support. Let us know if we can help with anything else!"
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Leonard & Linda Caruso

September 9, 2026

5  out of  5
rating by Leonard & Linda Caruso
"Office manager Trish Aloi was extremely helpful, friendly and patient. She answered our questions and helped with our paperwork. Thanks, Trish!"
We responded:
"Thank you, Leonard & Linda! I'm happy to hear that Trish was able to assist you with your questions and paperwork. We strive to provide friendly and helpful service, and it's great to know Trish delivered just that. Feel free to reach out if you need anything else!"
Profile photo of Lance Pigford

Lance Pigford

September 9, 2026

5  out of  5
rating by Lance Pigford
"I just want to give a shoutout to Paige again! She’s hands down the best and easiest to deal with and a sweetheart!"
We responded:
"Paige is fantastic! I'm glad she made the process so easy for you. We appreciate your shoutout and your positive feedback. If you need any further assistance, we're here to help.

- Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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Kevin

September 9, 2026

5  out of  5
rating by Kevin
"Patricia is an excellent Agent and was extremely helpful and patient getting me get the coverage I needed, she is an asset to your company! There was a problem identifying my RV and she took care of it in just minutes."
We responded:
"Kevin, I'm happy to hear that Patricia was able to assist you with your coverage and quickly resolve the issue with your RV. We agree, she's a great asset to our team. Thanks for choosing us!"
Profile photo of Dot Salter

Dot Salter

September 8, 2026

5  out of  5
rating by Dot Salter
"Wonderful staff, excellent personality.
Very helpful! I love Trish Aloi."
We responded:
"We love seeing reviews like this, Dot! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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terri smith

September 8, 2026

5  out of  5
rating by terri smith
"I called needing to transfer/rewrite a renter policy from another state. I got the pleasure of dealing with Paige. She not only got things taken care of for me but she also made sure I was insured properly and not over insured for no reason.
If you’re looking for an agency in the surrounding Biloxi area, the Brandon Jake Jacobs office is the one to call!"
We responded:
"Terri, thank you for taking the time to leave us a review! I'm happy to hear that Paige was able to assist you with your policy transfer and ensure you had the right coverage. We appreciate your recommendation and are glad to have you in the Biloxi area. Feel free to reach out if you need anything else!"
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Winnie Seevers

September 8, 2026

5  out of  5
rating by Winnie Seevers
"Statefarm makes everything easy when it comes to insurance. Trish is always so helpful when I need to make any changes to my policies. And she is always able to answers all my questions. We have been with statefarm for a long time and will continue to stay with them."
We responded:
"Thank you, Winnie! I'm happy to hear that Trish has been so helpful with your policy changes and questions. It's great to know that you've been with us for a long time and plan to continue. We're always here to help if you need anything else!"
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Pat Sparwasser

September 3, 2026

5  out of  5
rating by Pat Sparwasser
"Trish was very helpful."
We responded:
"Thank you, Pat! I'm glad to hear that Trish was able to help you out. We appreciate your feedback and are here if you need anything else!"
Profile photo of Jacqueline Ramirez

Jacqueline Ramirez

September 1, 2026

5  out of  5
rating by Jacqueline Ramirez
"I had an amazing experience with State Farm thanks to Paige. She was extremely patient, answered all of my questions, and made sure I got exactly what I needed. Excellent customer service!"
We responded:
"Jacqueline, thank you for taking the time to leave us a review! I'm happy to hear that Paige provided you with excellent service and helped you find exactly what you needed. We appreciate your feedback and are here if you need anything else!"
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Herman Jones

August 31, 2026

5  out of  5
rating by Herman Jones
"Tyler helped me out tremendously!! Great customer service!!"
We responded:
"That is wonderful to hear, Herman! Knowing that Tyler provided such attentive, helpful care while managing your insurance details makes me incredibly proud. Thank you for taking a moment to post your review and support our local Biloxi office!"
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Emily McNamee

August 28, 2026

5  out of  5
rating by Emily McNamee
"Paige Baird is my agent and is always willing to answer any questions I might have. She was a big help when my Mortgage Company changed. She sent all info I needed her to send and was very pleasant while doing so."
We responded:
"Emily, thank you for the wonderful review! We're happy to hear about your experience with Paige and we're glad that she was able to get you the right coverage. We're thankful to have you as part of our State Farm family in Biloxi!"
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Meagan K Williams

August 27, 2026

5  out of  5
rating by Meagan K Williams
"Beautiful office! Award winning agent focused on customers!"
We responded:
"Meagan, thank you for taking the time to leave us a review! I'm happy you enjoyed our office and appreciate your kind words about our focus on customers. We're always here to help if you need anything!"