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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rida Lowry

October 7, 2025

5  out of  5
rating by Rida Lowry
"This office is always grand so proper. Everyone is friendly. It’s a great company to deal with people like Trish make things so easy to find what you’re looking for or just simply pay your bill. She’s always eager to help and always so friendly and warm when talking she’s a very special person. State Farm is very lucky to have her."
We responded:
"Thank you, Rida! I'm happy to hear that you find our office welcoming and that Trish has been so helpful and friendly. We’re grateful to have her on our team, and your kind words mean a lot to us. If there's anything else we can assist you with, feel free to reach out!"
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Cheryl

October 6, 2025

5  out of  5
rating by Cheryl
"Trish is the best She addressed my needs and took care of them Always very friendly & knowledgeable Highly Recommended A+ 5 STARS!"
We responded:
"Cheryl, thank you for your fantastic feedback! I'm happy to hear that Trish was able to assist you so effectively and that you found her friendly and knowledgeable. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Elizabeth Hernandez

October 2, 2025

5  out of  5
rating by Elizabeth Hernandez
"Trish Aloi help me navigate with my auto insurance policy as well as my claim. always knowledgeable , helpful and polite. Thank you so much Trish!"
We responded:
"Elizabeth, I'm pleased to hear that Trish helped you navigate your auto insurance policy and claim effectively! We're grateful for your positive feedback and glad to know you found Trish knowledgeable, helpful, and polite. If you have any future insurance needs, feel free to reach out to our office anytime! - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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Haylee

September 30, 2025

5  out of  5
rating by Haylee
"Tyler was very helpful and made everything easy for me! He answered all questions I had!!"
We responded:
"Haylee, thank you for sharing your positive experience! I'm glad to hear that Tyler did such an amazing job. We appreciate your feedback and are always here to help with any future needs. - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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Pam Wallace

September 30, 2025

5  out of  5
rating by Pam Wallace
"I couldn’t be happier with Jake and Tyler and everyone else at their office. They are very helpful, kind and thorough and have made sure we have the insurance we want!"
We responded:
"Pam, thank you for your wonderful feedback! I'm delighted to hear that Tyler and the rest of our team have been able to assist you effectively. We're committed to ensuring you have the coverage you need. Let us know if there's anything else we can do for you!"
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Tonya Neal

September 30, 2025

5  out of  5
rating by Tonya Neal
"I worked with Tyler and he did an excellent job at finding me a better policy at a better price than what I had been paying. Definitely recommend them!"
We responded:
"Thank you, Tonya! I'm happy to hear that Tyler was able to assist you in finding a better policy at a more affordable price. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime!"
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Lato Will

September 26, 2025

5  out of  5
rating by Lato Will
"Tyler Howell you are amazing!!!thank you so much for being professional and addressing all of my concerns . Keep up the great work!!!"
We responded:
"Lato, it was a joy working with you. Michelle is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs. - Jake Jacobs - State Farm Insurance Agent"
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Adam Spence

September 26, 2025

5  out of  5
rating by Adam Spence
"Paige was incredibly helpful and saved me several hundred dollars on car insurance when I was just calling for renter’s insurance. She was a ton of help and a pleasure to do business with."
We responded:
"Adam, thank you for your wonderful feedback! I'm happy to hear that Paige was able to assist you and help you save on your insurance. We always aim to provide the best service possible. If you need anything else, feel free to reach out!"
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Chanterria Veal

September 25, 2025

5  out of  5
rating by Chanterria Veal
"Tyler is amazing and does a good job! Keep up the good work!"
We responded:
"Chanterria, thank you for your wonderful feedback! I'm happy to hear that Tyler provided you with such great service. We appreciate your support and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can assist you with!"
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Tad Robinson

September 25, 2025

5  out of  5
rating by Tad Robinson
"Tyler Howell was very helpful and patiently answered all my questions about transferring my insurance to Mississippi with my recent move. He made sure my coverages were exactly what I wanted. I would recommend this office and Tyler."
We responded:
"Thank you for your review, Tad! I'm happy to hear that Tyler was able to assist you with your insurance transfer and ensure your coverages met your needs. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
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Tanqua Breland

September 25, 2025

5  out of  5
rating by Tanqua Breland
"Tyler Brandon,, was amazing..he was able to get me a great quote for both of my vehicles."
We responded:
"Thank you, Tanqua! I'm happy to hear that Tyler was able to assist you with a great quote for your vehicles. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Jim Thomas

September 25, 2025

5  out of  5
rating by Jim Thomas
"I had occasion to contact Ms. Paige concerning my insurance policy on my vehicles. She was very helpful and helped me with my concerns. I have been insured through this agency for several years. They have always helped me with my policies. I must say that speaking with this young lady made my day. Her attitude was friendly and pleasant we spoke for a while. It was my pleasure speaking with someone that knows her business and can explain things so clearly."
We responded:
"Thanks, Jim! We’re lucky to have you as a Jake Jacobs State Farm Insurance Agency customer."
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Bobbie

September 23, 2025

5  out of  5
rating by Bobbie
"Thank you Paige and State Farm! I was in a major predicament and no access to my phone. Paige took care of me and got me out of a scary situation. I’m so thankful they took care of me. I love them and especially Jake Jacobs and staff."
We responded:
"Thank you, Bobbie! I'm glad to hear that Trish was able to assist you efficiently and with such friendliness. We appreciate your feedback and are grateful for your kind words. If you need any further assistance, feel free to reach out. - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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A Google User

September 22, 2025

5  out of  5
rating by A Google User
"Trish Aloi is an awesome agent! She is very knowledgeable, energetic, concerned, and happy to help! I highly recommend State Farm!"
We responded:
"Thank you, Tomiko! I'm delighted to hear that Trish provided such excellent service. Her knowledge and enthusiasm truly make a difference. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
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Paul Esposito

September 22, 2025

5  out of  5
rating by Paul Esposito
"Trish was quick and efficient in solving my issue. Couldn't ask for better customer service!"
We responded:
"Thank you for your feedback, Paul! I'm glad Trish provided quick service. We strive for the best customer experience. If you need anything else, feel free to reach out!"
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Damon Penny

September 18, 2025

5  out of  5
rating by Damon Penny
"I am in the process of buying a new truck and wanted to make sure it is insured. I spoke with Paige and she had everything set up in minutes. In addition she was a pleasure to talk with. Anytime I have needed anything they have responded quickly. I highly recommend Jake Jacob’s star Farm Insurance."
We responded:
"Thank you, Damon! I'm happy to hear that Paige was able to assist you efficiently with your insurance. It's great to know that our team has been responsive to your needs. We appreciate your recommendation and look forward to continuing to serve you. If you need anything else, feel free to reach out!"
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Chaz Davis

September 17, 2025

5  out of  5
rating by Chaz Davis
"I called and spoke with Ms. Paige today about swapping some stuff over and she made it quick and hassle free. I was on and off the phone in under 3 minutes and she sent me a text message with the details i wanted without dragging out the phone call. Always excellent service when dealing with this office. Paige is generally who i deal with and has always made things really easy for me!"
We responded:
"Thank you, Chaz! I'm happy to hear that Paige made your experience quick and hassle-free. It's great to know that our service consistently meets your expectations. If you need anything else, feel free to reach out anytime!"
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D. StevensNYC

September 17, 2025

5  out of  5
rating by D. StevensNYC
"Trish was Incredible!!! So sweet and understanding, patient, kind and went above & beyond the call of duty. It is so great to reach someone on the phone who is always friendly and willing to help out immediately. Always a consummate professional as well as having a compassionate ear. We need more people like this in our businesses. It’s not hard, but it is very uncommon these days to find such people on the other end of the phone line. We need more like Trish in our lives. I find State Farm and it’s reps to be the ultimate professionals when it came to speaking to them over the phone. Friendly, informative, helpful and direct exactly what I expect in a full service business. I would highly recommend them to anyone on the Gulf coast. This office checks all of the boxes. And I am proud to have them on my team. May God bless this office and Trish Aloi for all they do to continue to take good care of this family and the families on the Gulf Coast. Thank you. D. Stevens"
We responded:
"Thank you for the wonderful review! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family"
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Mike Nguyen

September 17, 2025

5  out of  5
rating by Mike Nguyen
"Trish Aloi was very helpful with my claim! She goes above and beyond!!"
We responded:
"Thank you, Mike! I'm happy to hear that Trish was able to assist you with your claim. Our team is committed to providing exceptional service, and it's great to know Trish exceeded your expectations. If you need anything else, feel free to reach out!"
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lou allen

September 16, 2025

5  out of  5
rating by lou allen
"trish aloi was very professional and helpful"
We responded:
"Thank you for your review, Lou! I'm happy to hear that Trish provided you with professional and helpful service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Robert F. Boone

September 16, 2025

5  out of  5
rating by Robert F. Boone
"Excellent customer service - Professional - attentive and timely in providing quote and responding to questions"
We responded:
"Thank you, Robert! I'm happy to hear you appreciated our professional and attentive service. Providing timely responses and quotes is important to us. Let us know if there's anything else we can assist you with!"
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Wanda Bateaste

September 16, 2025

5  out of  5
rating by Wanda Bateaste
"Brandon "Jake" Jacobs State Farm Insurance is the best!!! Entire staff is very knowledgeable and professional. All of the staff/reps have the best personality and are always polite and courteous. Love them!!!"
We responded:
"Thank you for such a wonderful review, Wanda! Here at Jake Jacobs State Farm Insurance Agency, we do all that we can to make sure your experience is exceptional!"
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Christine Cressey

September 16, 2025

5  out of  5
rating by Christine Cressey
"Trish at State Farm has handled our insurance policies for many years. Not only is Trish efficient and thorough she goes above and beyond to help navigate any questions."
We responded:
"Thank you, Christine! I'm happy to hear that Trish has been such a great help with your insurance needs. Her dedication to providing thorough and efficient service is truly appreciated. If you have any more questions or need assistance, feel free to reach out anytime!"
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Cemika Powell

September 16, 2025

5  out of  5
rating by Cemika Powell
"My agent Ms.Paige has done a wonderful job with assisting me with obtaining motorcycle insurance.She has been available to take my phone calls and answer all my questions!!! Bravo. Zulu"
We responded:
"Cemika, thank you for your wonderful feedback! I'm happy to hear that Paige was able to assist you with your insurance and answer all your questions. We’re always here to help with anything you need!"
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Gillian Morgan

September 15, 2025

5  out of  5
rating by Gillian Morgan
"paige was amazing!"
We responded:
"Thank you, Gillian! I'm happy to hear that Paige provided amazing service. Our team is dedicated to delivering exceptional experiences. Let us know if there's anything else we can assist you with!"