Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Moriana Lekka

Moriana Lekka

January 7, 2025

5  out of  5
rating by Moriana Lekka
"I highly recommend Tyler he’s really a great listener, patient friendly and it feels good to have someone who understands how to treats their clients and answers them in good manners!thank you Tyler your the best ,we need more people like you!!"
We responded:
"Thank you, Moriana, for your wonderful recommendation! I'm delighted to know that Tyler's attentive and friendly service made such a positive impact. We truly appreciate having team members like Tyler who prioritize understanding and treating everyone with respect. If you ever need further assistance, feel free to reach out to our office anytime."
Profile photo of Young Hood

Young Hood

January 6, 2025

5  out of  5
rating by Young Hood
"Great customer service from all employees. I'm definitely only rocking with state farm. Yall keep up the great work."
We responded:
"We love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Profile photo of Kathi Daniel

Kathi Daniel

January 3, 2025

5  out of  5
rating by Kathi Daniel
"Trish is a hard worker that gets things done. You need help, Trish is there to help you with your insurance!!"
We responded:
"Thank you, Kathi, for your wonderful feedback! I'm glad to hear that Trish has been such a valuable support for your insurance needs. Our team is always here to assist you whenever you need us. Feel free to reach out anytime!"
Profile photo of Betty Le

Betty Le

January 3, 2025

5  out of  5
rating by Betty Le
"I was in need of assistance with quotes on my motorcyclist coverage and had the pleasure of speaking with Patricia Aloi. Not only was she kind, but extremely helpful. I had a wonderful experience with her."
We responded:
"Thank you, Betty, for sharing your experience! I'm glad Patricia was able to assist you with your coverage quotes. It's wonderful to know that her kindness and helpfulness made your experience a positive one. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of John Burton

John Burton

January 3, 2025

5  out of  5
rating by John Burton
"Paige is very nice and polite and she's got everything that I needed done on my insurance and I very appreciate her help thank you Paige"
We responded:
"Thank you, John, for your wonderful feedback! I'm glad to hear that Paige was able to assist you with everything you needed for your insurance. We appreciate your kind words and are here to help with anything further!"
Profile photo of Justin Thomas

Justin Thomas

January 3, 2025

5  out of  5
rating by Justin Thomas
"Professional polite knowledgeable. Tyler worked quickly to answer my questions and get me the best price."
We responded:
"Justin, thank you for your wonderful feedback! I'm happy to hear that Tyler was able to assist you efficiently and provide you with the best price. Our team is committed to delivering knowledgeable and polite service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Jay Hindmarch

Jay Hindmarch

January 3, 2025

4  out of  5
rating by Jay Hindmarch
"Trish"
We responded:
"Thank you for the positive review, Jay! If you have any questions or need further assistance, please don't hesitate to reach out to our office. We're here to help!"
Profile photo of Khai Bui

Khai Bui

January 2, 2025

5  out of  5
rating by Khai Bui
"Great service. I have my personal and both businesses with Jake. They give very personalized service for each policy."
We responded:
"Thank you, Khai, for your wonderful feedback! I'm happy to know that our personalized service meets your needs for both personal and business policies. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Angie angie l

Angie angie l

January 2, 2025

5  out of  5
rating by Angie angie l
"Trish was great with helping me process my auto insurance bill"
We responded:
"Angie, thank you for your wonderful review! I'm so happy to hear that Paige was able to assist you with your billing issue promptly. We truly appreciate your kind words and are grateful to have Paige on our team. If you need any further assistance, please don't hesitate to reach out. - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
Profile photo of David Aishman

David Aishman

January 2, 2025

5  out of  5
rating by David Aishman
"Trish Aloi did a great job of staying on top of our vehicle changes and keeping us informed."
We responded:
"I'm happy to hear about your positive experience, David! Trish's dedication to providing excellent service is something we take pride in. Thank you for your feedback!"
Profile photo of Trish Owen

Trish Owen

January 2, 2025

5  out of  5
rating by Trish Owen
"We have had the best experience with Trish Aloi, giving us sound advice and help with answering any questions that we have. We thank you, Trish, for all that you do for us! Happy New Year!"
We responded:
"Thank you, Trish, for sharing your wonderful experience with Trish Aloi! I'm delighted to hear that she has provided you with sound advice and assistance. Your appreciation means a lot to us. Wishing you a Happy New Year as well!"
Profile photo of James McAvoy

James McAvoy

December 30, 2024

5  out of  5
rating by James McAvoy
"Tyler was very helpful 😊"
We responded:
"Thank you, James! We're so happy to hear that Trish's professionalism and wonderful personality made a positive impact on your experience. She's indeed a valuable part of our team. If you ever need further assistance, don't hesitate to reach out. - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
Profile photo of Christopher Landry

Christopher Landry

December 30, 2024

5  out of  5
rating by Christopher Landry
"Tyler was extremely helpful and understanding. Very well spoken a nd polite."
We responded:
"Thank you, Christopher, for sharing your experience! I'm happy to know that Tyler was able to assist you with such understanding and politeness. We appreciate your feedback and are here to help with any future needs or questions you might have!"
Profile photo of Jobie Carter

Jobie Carter

December 27, 2024

5  out of  5
rating by Jobie Carter
"I Will re-write my former post, do to a huge misunderstanding on my part. The Office team had been sick and along with the Holidays it created a misunderstanding. They are really a Great Team and I hope they accept my apologies for any misinformation, that I had posted earlier. Keep up the Great Work and I appreciate your Business and stay well. Happy New Year to all Employees."
We responded:
"Thank you, Jobie, for your understanding and kind words. We're grateful for your support and appreciate your acknowledgment of our team's efforts. Wishing you a wonderful New Year, and we're here for any assistance you may need!"
Profile photo of Cliff Marsh

Cliff Marsh

December 20, 2024

5  out of  5
rating by Cliff Marsh
"Awesome job!"
We responded:
"Thank you, Cliff! I'm glad to know you had an awesome experience with us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Ryan Strong

Ryan Strong

December 20, 2024

5  out of  5
rating by Ryan Strong
"Mrs. Trish was very helpful with getting our auto policy into affect and helping to file a claim while we were still in the “temporary” period. She made everything easy and a joy to work with."
We responded:
"Thank you, Ryan, for sharing your experience! I'm glad to hear that Trish was able to assist you effectively with your policy and claim. It's wonderful to know she made the process easy and enjoyable for you. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Mary Strong

Mary Strong

December 20, 2024

5  out of  5
rating by Mary Strong
"Paige was beyond helpful setting up my car and life insurance. She made sure I was covered fully and I have an amazing quote. She truly cares for her clients and is great to talk to!"
We responded:
"Thank you, Mary, for sharing your experience! I'm glad to hear that Paige was able to assist you with setting up your insurance. It's wonderful to know that you felt fully covered and received a great quote. Paige's dedication to providing excellent service is truly appreciated. If you have any further questions or need assistance, feel free to reach out to our office anytime!"
Profile photo of Erin Robisheaux

Erin Robisheaux

December 18, 2024

5  out of  5
rating by Erin Robisheaux
"Trish is always so helpful with all of my insurance needs and questions! I've worked with her for a few years and always enjoy speaking with her. She's always so personable and quick to help with any of our policies. I appreciate her attention to detail, prompt response, and follow-up that she always provides. She is a great asset to a great agency. Jake and his team are top-notch!"
Profile photo of James Loew

James Loew

December 17, 2024

5  out of  5
rating by James Loew
"Confident and easy to work with."
We responded:
"Thank you, James! I'm glad to know you found working with us confident and easy. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Tambi Farish

Tambi Farish

December 17, 2024

5  out of  5
rating by Tambi Farish
"Paige was most helpful in providing timely and professional services for my insurance needs. Looking forward to a long relationship with the office and team members. Thank you all."
We responded:
"Thank you, Tambi! I'm so glad to hear that Paige was able to assist you with your insurance needs. We truly appreciate your kind words and are excited about building a long-lasting relationship with you. If you ever need anything, don't hesitate to reach out to our office."
Profile photo of robert allen

robert allen

December 17, 2024

5  out of  5
rating by robert allen
"Trish was very helpful to me when I needed services about my vehicle covered under State Farm Insurance, she went beyond the call of duty in my opinion. THANK YOU TRISH!"
We responded:
"Thank you for the wonderful review, Robert! Trish is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Profile photo of Christopher Gonzalez

Christopher Gonzalez

December 16, 2024

5  out of  5
rating by Christopher Gonzalez
"Great service by Tyler."
We responded:
"Thank you, Christopher! I'm glad to hear that Tyler provided you with great service. Our team is committed to delivering excellent support, and it's wonderful to know Tyler made a positive impact. If you have any future needs or questions, feel free to reach out to our office. We're here to help!"
Profile photo of Priscilla Brown

Priscilla Brown

December 15, 2024

5  out of  5
rating by Priscilla Brown
"Fabulous in every way!!!"
We responded:
"Priscilla, Thank you so much for your wonderful review! I'm very happy that you had such a fabulous experience with our office. Your satisfaction is our top priority, and it’s great to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
Profile photo of Cc Lewis

Cc Lewis

December 13, 2024

5  out of  5
rating by Cc Lewis
"I love all the staff at Jake Jacobs office! Michelle and Paige is especially thorough and personable! They all answer all my questions and are quick to handle my family’s needs. I was so relieved and impressed when I needed to use my roadside assistance; they safely and quickly addressed our concerns and are great with applying discounts! What Lifesavers! Just an update: I’m still more than pleased with State Farm and will be as long as they continue to protect me and my family! Thank you, Paige and the staff at Jake Jacob’s office for your professionalism and empathy. I appreciate your helpful business! -Dominique 12-13-2024"
We responded:
"Thank you, Cc, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Michelle, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Marvin Dickey

Marvin Dickey

December 13, 2024

5  out of  5
rating by Marvin Dickey
"Trish at my State Farm Office helps me to navigate my many Insurance policies and with her vast knowledge of the insurance business it makes it so much easier for me to understand the different polices. Trish is eager to help me in anyway she can she is the reason along with Jake that all of my insurance needs are handle by Brandon “Jake” Jacobs State Farm"
We responded:
"Thank you, Marvin, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Michelle always puts our customers first."