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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Frances Hughes

March 19, 2025

5  out of  5
rating by Frances Hughes
"Both times I’ve been helped by someone it was good service by Trish the first time just starting with company and then calling for a change on my account Tyler was Super sweet and friendly Tyler was very helpful"
We responded:
"Frances, thank you for your kind words! I'm glad to hear that Trish was able to assist you through the process. We appreciate your recognition of her hard work and dedication. If you need any further assistance, don't hesitate to reach out. - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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davidmeng

March 17, 2025

5  out of  5
rating by davidmeng
"Tyler helped me save money on car insurance. He is very friendly and can help u get quote quick. I highly recommended."
We responded:
"Thank you, David, for sharing your experience! I'm happy to hear that Tyler was able to assist you in saving money and provide you with a quick quote. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Joseph Giametta

March 13, 2025

5  out of  5
rating by Joseph Giametta
"Tyler did a great job helping me out today by comparing my car rates and making adjustments. I appreciate his professionalism and commitment to finding the best rates to match my needs."
We responded:
"Paige is indeed a fantastic agent, Joseph! I'm glad she could thoroughly answer all your questions and assist you with both life insurance and switching your auto insurance. Having a local agent you can talk to makes all the difference. We're grateful to have you with us and are always here for any future needs or questions. - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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Muriel

March 13, 2025

5  out of  5
rating by Muriel
"Trish was very helpful and knowledgeable with an issue I had. I enjoyed talking to her and appreciated her support!!"
We responded:
"Thank you, Muriel, for sharing your experience! I'm delighted to know that Trish was able to assist you effectively and provide the support you needed. We're always here to help, so feel free to reach out for any future needs or questions."
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Julia sullivan

March 10, 2025

5  out of  5
rating by Julia sullivan
"Paige is so so personable, quick to answer, and extremely helpful! I’d highly recommend this location and their staff."
We responded:
"Thank you, Julia, for your wonderful review! I'm delighted to hear that Paige was able to provide you with such personable and helpful service. Your recommendation means a lot to us, and we're here whenever you need assistance. Feel free to reach out anytime!"
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meclanton

March 7, 2025

5  out of  5
rating by meclanton
"Great experience! Great team!"
We responded:
"Thank you! We look forward to working with you and taking care of you and your insurance needs."
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Marita H

March 7, 2025

5  out of  5
rating by Marita H
"Trish Aloi from Jake Jacobs State Farm office is is always super helpful if you have any questions or need anything Very friendly and professional"
We responded:
"Thank you, Marita, for your wonderful feedback! I'm delighted to hear that Trish has been so helpful and professional. Our team is committed to providing friendly and efficient service. If you have any more questions or need assistance, feel free to reach out anytime. We're here to help!"
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Aimee Remillard

March 5, 2025

5  out of  5
rating by Aimee Remillard
"Trish is always super helpful when I need anything. She’s quick to respond and always takes time to make sure that everything is covered. Way to go Trish!!"
We responded:
"Thank you, Aimee, for your wonderful feedback! I'm delighted to know that Trish has been so helpful and attentive to your needs. Her dedication to ensuring everything is covered is truly commendable. If you ever need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Fay McDaniel

March 5, 2025

5  out of  5
rating by Fay McDaniel
"Love my Jake! Thank you for always being attentive to our needs and changes. Trish especially takes care of us and is terrific! We do trade vehicles pretty often."
We responded:
"Thank you so much, Fay, for your wonderful feedback! I'm delighted to know that our team, especially Trish, has been able to provide you with attentive service. It's great to hear that we can assist you with your frequent vehicle trades. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
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alex Jordan

March 5, 2025

5  out of  5
rating by alex Jordan
"Today I spoke with Trish at State Farm Insurance. She was very helpful, nice,and polite,With that being said I would give 10 stars if I could..Thanks Trish!"
We responded:
"Thank you, Alex, for your wonderful feedback! I'm delighted to hear that Trish was able to assist you with such kindness and professionalism. Your satisfaction is our priority, and we're here for any future needs or questions you might have. Don't hesitate to reach out!"
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Brandon

March 4, 2025

5  out of  5
rating by Brandon
"I have always had great customer service from Trish! She has been very helpful with resolving any issues over the years. Trish has always been very attentive and efficient in assisting me. She’s one of the reasons that I’ve had an account with this office for over 25 years!"
We responded:
"Thank you, Brandon, for your wonderful feedback! I'm delighted to know that Trish has consistently provided you with attentive and efficient service over the years. Her dedication is truly appreciated, and it's fantastic to hear she's one of the reasons you've been with us for over 25 years. If you ever need further assistance, feel free to reach out to our office anytime."
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Mary Jimerson

March 4, 2025

5  out of  5
rating by Mary Jimerson
"Trish always handles my insurance needs with professionalism and a genuine desire to accommodate me in every way. She makes doing business with the office of Jake Jacob's a pleasure and not a frustrating experience."
We responded:
"Thank you, Mary, for sharing your experience with us! I'm delighted to know that Trish has been able to assist you with such professionalism and care. It's wonderful to hear that your interactions with our office have been enjoyable. If you ever need further assistance, please don't hesitate to reach out. We're here to help!"
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Ilse Garcia

March 3, 2025

5  out of  5
rating by Ilse Garcia
"Ms. Trish helped me file a claim when I went to the office in person. She was so helpful and went out of her way to getting a hold of the other parties insurance phone number. She was very genuinely concerned for my safety. I highly recommend Jake's office. I've been with them for a long time and they have always been respectful and go above and beyond."
We responded:
"Thank you, Ilse, for your wonderful feedback! I'm glad to hear that Trish was able to assist you with your claim and that you felt genuinely cared for. Our team is dedicated to going above and beyond for our customers, and it's great to know we've been able to do that for you over the years. If you ever need anything else, please don't hesitate to reach out. We're here to help!"
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arsenia barcial

March 1, 2025

5  out of  5
rating by arsenia barcial
"I would like to compliment Paige for doing a great job in helping me when I called 2/26/25 about my car. Thank you so much for your service."
We responded:
"We love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Rachelle M

February 28, 2025

5  out of  5
rating by Rachelle M
"Paige is so helpful and friendly. Great people at this office!"
We responded:
"Thank you, Rachelle, for your wonderful review! I'm happy to hear that Paige was so helpful and friendly during your visit. Our team is dedicated to providing great service, and it's fantastic to know you had a positive experience with us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Latica Jordan

February 28, 2025

5  out of  5
rating by Latica Jordan
"Tyler Howell is doing a great job!He was very helpful and knowledgeable when I went in the office to purchase some more insurance. I have been a loyal State Farm customer for years.I couldn’t be more satisfied with the service I received from Tyler.Thanks Tyler"
We responded:
"Thank you, Latica, for your wonderful feedback! I'm delighted to know that Tyler provided you with such helpful and knowledgeable service during your visit. Your loyalty to State Farm over the years is truly appreciated. If you ever have more questions or need assistance, feel free to reach out to our office. We're here to help!"
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Barbara Salley

February 28, 2025

5  out of  5
rating by Barbara Salley
"Tyler was very friendly, helpful, and patient. I feel that I can call him to answer any questions that I may have about my insurance needs."
We responded:
"Thank you, Barbara, for sharing your experience! I'm delighted to know that Tyler was able to assist you with friendliness and patience. It's wonderful to hear that you feel comfortable reaching out with any insurance questions. We're here to help whenever you need us!"
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Dakota Sanders

February 28, 2025

5  out of  5
rating by Dakota Sanders
"Paige has always been so attentive to every need I’ve ever had and has always provided such a great experience. I highly recommend working with her for anything you need. :)"
We responded:
"Dakota, I'm pleased to hear that Paige provided you with thorough knowledge about our products and services! We're grateful for your positive feedback and glad you had an incredible experience. If you need assistance with insurance quotes or any questions in the future, our office is here to help! - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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Meagan Hopkins

February 28, 2025

5  out of  5
rating by Meagan Hopkins
"Really great experience overall, Tyler helped me out, answered all my questions with throughly detailed answers. Tyler was very patient with me and I would recommend everyone to get in touch with him if they ever got a chance to speak with State Farm. 10/10 hands down best Insurance agent… customer service was immaculate! Tyler is the agent you want!!"
We responded:
"Thank you so much, Meagan, for sharing your experience! I'm delighted to hear that Tyler provided you with detailed answers and exceptional service. If you ever have more questions or need assistance, feel free to reach out to our office. We're here to help!"
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Morgan Nettles

February 27, 2025

5  out of  5
rating by Morgan Nettles
"Tyler has been such a great help with all of my insurance needs and questions. His help was very appreciated!"
We responded:
"Thanks, Morgan! I'm really happy to hear that Tyler was able to assist you with your insurance needs and questions. We're always here to help, so don't hesitate to reach out if you need anything else!"
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Chey Ponder

February 27, 2025

5  out of  5
rating by Chey Ponder
"thank you Paige for your help with getting me the best quote and your great service"
We responded:
"Thank you, Chey, for your wonderful feedback! I'm delighted to know that Paige was able to assist you with finding the best quote and providing excellent service. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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katherine yates

February 26, 2025

5  out of  5
rating by katherine yates
"I can’t say enough great things about Paige. Anytime she’s ever assisted me it has been such a nice experience. She’s quite knowledgeable and gets back to me quickly. That’s how I know I made the right choice in what agent I used with State Farm. Thanks Paige!"
We responded:
"Thank you so much, Katherine, for your wonderful feedback! I'm delighted to know that Paige has consistently provided you with such a positive experience. Her knowledge and prompt responses are truly valuable to our team. If you ever need further assistance, don't hesitate to reach out. We're here to help!"
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Carl Wade

February 25, 2025

5  out of  5
rating by Carl Wade
"Great rates and personal service!"
We responded:
"Thank you, Carl! I'm glad you appreciate our great rates and personal service. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
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Talisha Wash

February 25, 2025

5  out of  5
rating by Talisha Wash
"This is a Great insurance company!!Paige is amazing!! She helped me choose the right life insurance for my family!!"
We responded:
"Thank you, Talisha! I'm so happy to hear that Paige was able to assist you in selecting the perfect insurance for your family. Your satisfaction is our priority, and we're here for any further needs or questions you might have. Feel free to reach out anytime!"
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clay ladner

February 25, 2025

5  out of  5
rating by clay ladner
"Paige is highly knowledgeable and consistently demonstrates professionalism in every interaction. She has been instrumental in helping me navigate the best options across multiple insurance policies. I highly recommend this group for their excellent service, competitive pricing, and exceptional team."
We responded:
"Thank you, Clay, for your wonderful feedback! I'm happy to hear that Paige's expertise and professionalism have made a positive impact on your experience. We're grateful for your recommendation and are always here to assist with any insurance needs you may have. Don't hesitate to reach out if you have any questions or need further assistance!"