State Farm® Insurance Agent Jake Jacobs
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Makayla Manus
October 12, 2026
"Paige was the best!! She always calls back very quickly and is always ready to help with whatever we need!!"
Barbara Daily
October 8, 2026
"Everyone is always so helpful and nice but Trish Aloi seems to go above and beyond to help her clients. I have had to call a lot recently due to an accident but she is so patient, pleasant and always helpful with me every time. Great office and great group!"
"Thank you, Barbara! I'm really glad to hear that Trish has been there for you during this time. We strive to provide the best support possible, and it's wonderful to know that our team is meeting your needs. We're grateful to have you as part of our office family. Let us know if we can help with anything else!"
Janet Sambola
October 6, 2026
"I had a experience with my homeowners insurance company .The process was smooth and easy ,and everyone I worked with was helpful and professional ,and took the time to answer all my questions.I feel confident knowing my home is property insured,and would definitely recommend them to anyone looking for reliable home insurance.Thanks to Trish Aoli"
"Thank you, Janet! I'm happy to hear that your experience with our office was smooth and that you felt well taken care of. It's great to know that Trish and the team were able to assist you with your insurance needs. We appreciate your recommendation! Feel free to reach out if you need anything else."
Marci Fletcher
October 5, 2026
"I would like to give a big shout out to Trish Aloi for a great well job done. She takes care of the clients and helps in anyway she can. She is a very sweet person in the office. If you have State farm with Jake Jacob's you are in the right hands. Thanks for a job well done in the office Trish."
"Thank you, Marci! I'm happy to hear that Trish has been so helpful and attentive. We strive to make sure everyone feels well taken care of, and it's great to know Trish is making a positive impact. We're glad to have you with us. Let us know if we can help with anything else!"
James Page
October 1, 2026
"Patricia was very helpful with everything that I needed."
"James, thank you for taking the time to leave us a review! I'm glad Patricia was able to assist you with everything you needed. We appreciate your support!"
Dreama Hageman
October 1, 2026
"Trish is always so helpful. Calls us back in a timely manner and makes sure whatever issue we have is resolved quickly"
"Thank you, Dreama, for sharing your experience! I'm happy to hear that Paige was able to assist you efficiently with your claim. We appreciate your feedback!"
Emanuel Oatis
October 1, 2026
"Paige, always have a positive attitude. She's always here to help me with any issues I may have. Even if I'm not able to reach her right then, she always calls me back. Thanks for all the help you have given my family through the years."
"Thank you for the review, Emanuel! We’re so glad you have chosen to trust Jake Jacobs State Farm Insurance Agency with your insurance needs."
John
October 1, 2026
"Paige is vey nice person and very kind and helpful with us get our auto insurance she also helped us restate our car insurance"
"Thank you, John! I'm happy to know you had a positive experience getting your insurance. We appreciate your feedback and are always here to help. Feel free to reach out if you need anything else!"
Tyler
September 30, 2026
"Great job!!!"
"Tyler, thank you for the 5 stars! I'm happy to know you had a great experience with us. We're always here if you need anything else!"
Justin Sanderideg
September 30, 2026
"Awesome job by Mr. Tyler!!"
"Thank you, Justin, for your wonderful feedback! I'm glad to hear that Tyler provided tremendous service. Our team is dedicated to delivering exceptional experiences, and it's great to know Tyler made a positive impact. If you have any questions or need further assistance, feel free to reach out!"
Jasmine .W
September 23, 2026
"Great Company to be with! I love my agent and his group!"
"Jasmine, thank you for taking the time to leave us a review! I'm happy to hear that you're enjoying your experience with our team. We appreciate having you with us. Let us know if we can help with anything else!"
Rachel DiMauro Carson
September 22, 2026
"Trish is always so helpful and friendly! She makes dealing with insurance so much easier and is always quick to answer my questions and help however she can. I really appreciate her!"
"Thank you, Rachel! I'm glad to hear that Trish has been able to make your experience with insurance more manageable and enjoyable. We appreciate your kind words and are always here to assist you. Feel free to reach out if you need anything else!"
Ronnie Emerson
September 21, 2026
"Paige was quick and amazing ...."
"Thank you, Ronnie! I'm glad to hear that Paige was able to assist you quickly and effectively. We strive to provide excellent service, and it's great to know we met your expectations. Let us know if we can help with anything else!"
Yolanda Tabb
September 21, 2026
"What can I say about Susan (Paige) at State Farm!!!! My husband has been working with her and Jake for years. I came to know them through him and they have became like family. We carry separate insurance providers because I'm in a different state.
Even though these rates keep going up, it's more of a family thing for us. Their rates are competitive and affordable and if they can find a way to lower your cost, they will. Susan is very friendly, professional, attentive, and responsive. No matter the time, she quickly responds. I couldn't ask for a better agent. They keep us informed of policy changes and hopefully they will contact us in the near future to give us good news that the MS State Insurance Commissioner has given approval to lower rates. Don't see it happening, but wishful thinking."
"Thank you for the wonderful review, Yolanda! We appreciate you so much and we're glad we have the opportunity to help you with your insurance needs. We're always here for you and we're happy to have you as part of our family!"
Debra Lancon
September 16, 2026
"Trish Aloi was extremely helpful. She was very informative and had a great attitude while answering my questions."
"Thank you, Debra! I'm happy to hear that Trish was able to assist you with her informative approach and positive attitude. We strive to provide the best service possible, and it's great to know we hit the mark. Feel free to reach out if you need anything else!"
Roxanne Barringer
September 16, 2026
"All of the staff are great, but Trish is the best! I always hang up the phone happier and satisfied with the service, no matter what the issue is. In this age of AI and press # until your head explodes, it’s so refreshing to be assisted by friendly, kind, and always helpful live humans. Thank you “Jake” and staff for your top-notch customer service and keeping it “real”."
"Thank you, Roxanne! I'm really happy to hear that Trish and the rest of our team have made your experiences with us so positive. We strive to provide the kind of personal service that makes a difference, and it's great to know we're hitting the mark for you. We appreciate your support!"
Shane Sandridge
September 15, 2026
"Ms. Paige is a very helpful agent..She is very nice and has a wonderful personality. She is very professional and dedicated to my needs."
"Thank you, Shane! I'm glad to hear that Paige has been so helpful and professional in meeting your needs. We appreciate your feedback and are here to assist you anytime. Let us know if we can help with anything else!"
Rodger Meinzinger
September 10, 2026
"Spoke with Paige regarding adding an umbrella policy and transferring our auto coverage to her. Paige was She was EXTREMELY knowledgeable and customer focused. She educated me on so many aspects of policy specifics I never knew about. It was a PLEASURE talking with Paige and I was happy to transfer my business. Thank You Paige !!!"
"Rodger, I'm thrilled you had such a positive experience with Paige! We're pleased to hear she provided you with knowledgeable and customer-focused service for your new residence policy. Thank you for choosing our office for your insurance needs. We're here for you anytime you need assistance! - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
Regina Bradley
September 10, 2026
"Trish Aloi at Jake Jacobs State Farm provides outstanding customer service! She is professional, knowledgeable, and genuinely cares about helping her customers find the right insurance coverage. Trish is always friendly, responsive, and willing to go the extra mile. I highly recommend her!"
"Thank you, Regina! I'm so happy to hear about your positive experience with Trish. She truly is dedicated to providing excellent service and making sure our customers have the right coverage. We appreciate your recommendation and support. Let us know if we can help with anything else!"
Leonard & Linda Caruso
September 9, 2026
"Office manager Trish Aloi was extremely helpful, friendly and patient. She answered our questions and helped with our paperwork. Thanks, Trish!"
"Thank you, Leonard & Linda! I'm happy to hear that Trish was able to assist you with your questions and paperwork. We strive to provide friendly and helpful service, and it's great to know Trish delivered just that. Feel free to reach out if you need anything else!"
Lance Pigford
September 9, 2026
"I just want to give a shoutout to Paige again! She’s hands down the best and easiest to deal with and a sweetheart!"
"Paige is fantastic! I'm glad she made the process so easy for you. We appreciate your shoutout and your positive feedback. If you need any further assistance, we're here to help.
- Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
Kevin
September 9, 2026
"Patricia is an excellent Agent and was extremely helpful and patient getting me get the coverage I needed, she is an asset to your company! There was a problem identifying my RV and she took care of it in just minutes."
"Kevin, I'm happy to hear that Patricia was able to assist you with your coverage and quickly resolve the issue with your RV. We agree, she's a great asset to our team. Thanks for choosing us!"
Dot Salter
September 8, 2026
"Wonderful staff, excellent personality.
Very helpful! I love Trish Aloi."
"We love seeing reviews like this, Dot! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
terri smith
September 8, 2026
"I called needing to transfer/rewrite a renter policy from another state. I got the pleasure of dealing with Paige. She not only got things taken care of for me but she also made sure I was insured properly and not over insured for no reason.
If you’re looking for an agency in the surrounding Biloxi area, the Brandon Jake Jacobs office is the one to call!"
"Terri, thank you for taking the time to leave us a review! I'm happy to hear that Paige was able to assist you with your policy transfer and ensure you had the right coverage. We appreciate your recommendation and are glad to have you in the Biloxi area. Feel free to reach out if you need anything else!"
Winnie Seevers
September 8, 2026
"Statefarm makes everything easy when it comes to insurance. Trish is always so helpful when I need to make any changes to my policies. And she is always able to answers all my questions. We have been with statefarm for a long time and will continue to stay with them."
"Thank you, Winnie! I'm happy to hear that Trish has been so helpful with your policy changes and questions. It's great to know that you've been with us for a long time and plan to continue. We're always here to help if you need anything else!"