State Farm® Insurance Agent Jake Jacobs
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jessica Ludwick
November 12, 2025
5
out of
5
rating by Jessica Ludwick
"Paige is my agent & she is fabulous! She has such a warm, comforting voice, she's very knowledgeable & kind. I appreciate her taking her time to go over all of my options and helping me find the best plan for my needs."
We responded:
"Hey Jessica! Thanks for taking a moment to share this. It’s wonderful to hear Paige provided such kind and thoughtful service while helping you explore your options. We’re so happy she made the experience a positive one for you! "
Nell Marble
November 7, 2025
5
out of
5
rating by Nell Marble
"The representative I spoke with was friendly, courteous, and knowledgeable! She had excellent customer service skills, which is rare, today. I have never had a bad experience with any of the office staff since I began doing business with them. I added a new policy today. Keep up the good work, Jake!"
We responded:
"Thank you, Nell! I'm happy to hear that our representative provided you with such a positive experience. It's great to know that our team's customer service skills have consistently met your expectations. We appreciate your continued trust and support. If you need anything else, feel free to reach out!"
Kristi Kennon
November 6, 2025
5
out of
5
rating by Kristi Kennon
"Ms. Trish was very friendly and helped me complete my concerns/needs quickly and promptly!"
We responded:
"Hey Kristi! Thank you for sharing your experience with Trish. We’re happy to hear she was friendly and helped you take care of everything efficiently. We truly appreciate your feedback and the chance to assist with your property insurance!"
Karen Myers
November 5, 2025
5
out of
5
rating by Karen Myers
"Our mom passed away and during this emotional timeTrish Aloi helped facilitate the refund on her house and car insurance premiums. Thank you for all your help!"
We responded:
"Karen, thank you for sharing your experience. I'm happy to hear that Trish was able to assist during such a difficult time. Our team is committed to providing support whenever it's needed. If there's anything else we can do for you, please let us know."
KATHI JONES
November 3, 2025
5
out of
5
rating by KATHI JONES
"Thank you Trish for your help in changing my vehicle and saving money!!"
We responded:
"Thank you, Kathi! I'm happy to hear that Trish was able to assist you with your vehicle change and help you save money. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
joseph mckinley
October 31, 2025
5
out of
5
rating by joseph mckinley
"Great customer service and support very helpful and tentative to my insurance needs. Awesome service!"
We responded:
"Joseph, We're thrilled to hear about your positive experience and are committed to maintaining the highest standards. We hope to have the opportunity to serve you again."
Tanya Illing
October 30, 2025
5
out of
5
rating by Tanya Illing
"Trish is extremely knowledgeable and professional and always answers any questions or concerns I have. We just don’t get this kind of superior service anymore so it’s very refreshing to know it still exists."
We responded:
"Thank you for your review, Tanya! I'm happy to hear that Trish has been able to provide you with the knowledgeable and professional service you deserve. It's wonderful to know that our commitment to superior service is appreciated. If you have any more questions or need assistance, feel free to reach out anytime!"
James Finney
October 24, 2025
5
out of
5
rating by James Finney
"Patricia Aloi has been my “go to” anytime I needed assistance. She is professional, competent, and most of all friendly and a pleasure to work with. We are both lucky to have her on our side!"
We responded:
"James, thank you for your wonderful feedback about Patricia! We're glad to hear that she has been such a valuable resource for you, providing professional and friendly assistance whenever needed. - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
arsenia barcial
October 24, 2025
5
out of
5
rating by arsenia barcial
"I would like to compliment Paige for doing a great job in helping me when I called 2/26/25 about my car. Thank you so much for your service."
We responded:
"We love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Jackie Shea
October 24, 2025
5
out of
5
rating by Jackie Shea
"I talked to Trish Aloi today with questions on some emails I received and she went out of her way to help me. I have reached out to her many times in the past and she is always extremely helpful and follows through until all my questions and concerns have been answered. She is WONDERFUL!"
We responded:
"Thank you, Jackie! I'm so happy to hear about your positive experiences with Trish. She truly goes above and beyond to ensure everything is taken care of. Your feedback means a lot to us. If you ever need anything else, feel free to reach out!"
Graceful Pathways
October 22, 2025
5
out of
5
rating by Graceful Pathways
"Paige Baird was awesome with helping me setup a new policy for my employer. She made the process simple and quick!! Thanks Paige!!"
We responded:
"Thank you, Graceful Pathways! I'm happy to hear that Paige made setting up your new policy a breeze. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Forrest Brandon
October 20, 2025
5
out of
5
rating by Forrest Brandon
"I've dealt with Tyler Howell on two occasions so far, and both times have been 10/10. Mr. Howell returned my inquiries in a timely fashion, was very patient and professional in assisting me, and worked hard to save me as much money as possible with my needs. Overall, I ended up saving $70 a month by switching to this agent on my insurance alone, and another $50 a month for bringing my wife over to my plan. Highly recommend this agency, and highly recommend working with Tyler Howell!"
We responded:
"Thank you, Forrest, for your fantastic feedback! I'm delighted to hear about your positive experiences with Tyler. It's wonderful to know he was able to assist you effectively and help you save money. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
Tamaraliz Mendez
October 17, 2025
5
out of
5
rating by Tamaraliz Mendez
"Appreciate everything you did for me today Mrs Trish with my flood insurance"
We responded:
"Thank you, Tamaraliz! I'm happy to hear that Trish was able to assist you with your insurance needs. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out!"
Priscilla Crossgrove
October 17, 2025
5
out of
5
rating by Priscilla Crossgrove
"I had the pleasure of working with Tyler Howell today on a mutual client for homeowners insurance. He was very helpful and provided the information in a prompt manner. He was very professional and courteous. Thank you Tyler for your help!"
We responded:
"Thank you, Priscilla! I'm happy to hear that Tyler was able to assist you effectively with the insurance information. We appreciate your kind words and are grateful for your collaboration. If there's anything else we can do for you, just let us know!"
Tabitha Shavers
October 14, 2025
5
out of
5
rating by Tabitha Shavers
"I am completely satisfied with the help Trish Aloi provided for me. She really took care of me as if I was her family. Thank you so much Trish."
We responded:
"Thank you for your review, Tabitha! I'm happy to hear that Trish made you feel like family and provided such excellent care. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out!"
kay MIHELICH
October 14, 2025
5
out of
5
rating by kay MIHELICH
"I have been extremely pleased with the prompt and accurate processing of all my insurance related business. My most recent contact with Ms Trish was a 5 🌟 experience!"
We responded:
"Kay, thank you very much for your kind words and taking the time to share your experience with us. We're thrilled to hear that Paige and Raven provided you with 5-star service during your recent interactions."
Mike Weems
October 10, 2025
5
out of
5
rating by Mike Weems
"Great customer service"
We responded:
"Thank you, Mike! I'm happy to know you appreciated our customer service. We’re always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
Rida Lowry
October 7, 2025
5
out of
5
rating by Rida Lowry
"This office is always grand so proper. Everyone is friendly. It’s a great company to deal with people like Trish make things so easy to find what you’re looking for or just simply pay your bill. She’s always eager to help and always so friendly and warm when talking she’s a very special person. State Farm is very lucky to have her."
We responded:
"Thank you, Rida! I'm happy to hear that you find our office welcoming and that Trish has been so helpful and friendly. We’re grateful to have her on our team, and your kind words mean a lot to us. If there's anything else we can assist you with, feel free to reach out!"
Cheryl
October 6, 2025
5
out of
5
rating by Cheryl
"Trish is the best She addressed my needs and took care of them Always very friendly & knowledgeable Highly Recommended A+ 5 STARS!"
We responded:
"Cheryl, thank you for your fantastic feedback! I'm happy to hear that Trish was able to assist you so effectively and that you found her friendly and knowledgeable. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Elizabeth Hernandez
October 2, 2025
5
out of
5
rating by Elizabeth Hernandez
"Trish Aloi help me navigate with my auto insurance policy as well as my claim. always knowledgeable , helpful and polite. Thank you so much Trish!"
We responded:
"Elizabeth, I'm pleased to hear that Trish helped you navigate your auto insurance policy and claim effectively! We're grateful for your positive feedback and glad to know you found Trish knowledgeable, helpful, and polite. If you have any future insurance needs, feel free to reach out to our office anytime! - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
Haylee
September 30, 2025
5
out of
5
rating by Haylee
"Tyler was very helpful and made everything easy for me! He answered all questions I had!!"
We responded:
"Haylee, thank you for sharing your positive experience! I'm glad to hear that Tyler did such an amazing job. We appreciate your feedback and are always here to help with any future needs. - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
Pam Wallace
September 30, 2025
5
out of
5
rating by Pam Wallace
"I couldn’t be happier with Jake and Tyler and everyone else at their office. They are very helpful, kind and thorough and have made sure we have the insurance we want!"
We responded:
"Pam, thank you for your wonderful feedback! I'm delighted to hear that Tyler and the rest of our team have been able to assist you effectively. We're committed to ensuring you have the coverage you need. Let us know if there's anything else we can do for you!"
Tonya Neal
September 30, 2025
5
out of
5
rating by Tonya Neal
"I worked with Tyler and he did an excellent job at finding me a better policy at a better price than what I had been paying. Definitely recommend them!"
We responded:
"Thank you, Tonya! I'm happy to hear that Tyler was able to assist you in finding a better policy at a more affordable price. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime!"
Lato Will
September 26, 2025
5
out of
5
rating by Lato Will
"Tyler Howell you are amazing!!!thank you so much for being professional and addressing all of my concerns . Keep up the great work!!!"
We responded:
"Lato, it was a joy working with you. Michelle is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs. - Jake Jacobs - State Farm Insurance Agent"
Adam Spence
September 26, 2025
5
out of
5
rating by Adam Spence
"Paige was incredibly helpful and saved me several hundred dollars on car insurance when I was just calling for renter’s insurance. She was a ton of help and a pleasure to do business with."
We responded:
"Adam, thank you for your wonderful feedback! I'm happy to hear that Paige was able to assist you and help you save on your insurance. We always aim to provide the best service possible. If you need anything else, feel free to reach out!"